At CSITEA , our project management services are tailored to ensure the successful delivery of every solution we offer. Our experienced project managers have a proven track record, having led previous projects across our full range of solutions. They bring deep expertise and a results-driven approach to managing complex IT projects from inception to completion.

• Customer-Centric Approach

We understand that every project is unique, and we tailor our project management approach to meet the specific needs of each customer. Our goal is to deliver solutions that not only meet but exceed expectations.

• Experienced Project Managers

Our project managers are not only experts in project management but also have hands-on experience with our solutions. This ensures they have the technical understanding necessary to navigate challenges and keep projects on track.

• JIRA for Issue Tracking and Management

We utilize JIRA as our primary tool for issue handling and project management. Our custom configuration includes a three-level hierarchy of Epics, Stories, and Tasks, allowing for detailed tracking and management of all project aspects. This structure ensures that every task, from high-level objectives to day-to-day activities, is meticulously planned and executed.

• Transparency and Openness

We value openness and collaboration. If our customers wish to have full visibility into our project management process, we grant them access to our JIRA system. This transparency is particularly beneficial for non-technical stakeholders who want to monitor progress at the story level, providing them with clear insights into project advancement and even follow up for the work level tasks, should there be an interest for that.

• Time Tracking and Invoicing

For clients who require detailed tracking of project hours, JIRA can be configured to record time spent on each task. This data can be used for accurate invoicing and financial reporting, ensuring complete transparency in billing.